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We offer two series designed for different needs:

Waterproof Multi-Use Series — for bathing and floor recovery:

• AX07 — Compact & budget-friendly. Best for smaller tubs and first-time buyers.
• AX08 — Best-selling classic. IP68 waterproof, 500 lbs capacity, fits standard tubs.
• AX10 — Premium all-in-one. IP68 waterproof, transport wheels, removable cushion.

Premium Floor Lift Series — professional-grade floor-to-stand recovery:

• AX15 — High-capacity model, supports up to 440 lbs.
• AX25 / AX25 PRO — Stable T-base design with aluminum frame and safety belt.
• AX35 / AX35 PRO — Transfer model with 4 wheels — lift from the floor, then roll to any room.

Quick guide: If bathing safety is your priority, start with the Waterproof Series (from $199.99). If fall recovery from the floor is the main concern — especially for users over 300 lbs or needing room-to-room transfers — choose the Floor Lift Series. Many families own one of each. Not sure? Take our 60-second quiz or compare all models side by side.

We accept Visa, Mastercard, American Express, Discover, PayPal, Google Pay, Apple Pay, and Shop Pay — all protected with SSL encryption.

You can apply a coupon code at checkout in the "Discount Code" field (one per order, cannot be combined with other promotions). Subscribe to our newsletter for exclusive discounts and early access to sales.

If you need to cancel or modify an order that hasn't shipped yet, contact us with your order number as soon as possible. Once shipped, cancellations are no longer available — but our 30-Day Return policy has you covered.

Free standard shipping on every order within the contiguous United States. For Alaska, Hawaii, or international inquiries, contact support@vociclift.com for a quote.

Most orders ship within 1-5 business days from our U.S.-based warehouses, with delivery typically taking 3-7 business days after shipment. You'll receive a tracking number via email once your order ships. We maintain a 99%+ on-time delivery rate.

If tracking hasn't updated within 3-5 days and your order is past the estimated delivery date, email us with your order number — we'll investigate immediately. Need to change your delivery address? Reach out before shipment and we can update it; once shipped, address changes cannot be accommodated.

No tools needed. Every VOCIC Lift chair is designed for tool-free assembly — most models are ready to use in under 10 minutes. Each package includes the lift chair, a rechargeable hand controller, a charger, and a quick-start guide. Nothing extra to purchase. If anything is missing, we'll ship replacements at no cost.

For the hand controller, charge it after every 10-15 uses (or once a week for daily users). If the chair is for emergencies only, charge once every 2-4 weeks. During charging, the charger light turns red and switches to green when full. Press "UP" or "DOWN" on the controller to check battery level anytime.

Tip: The Waterproof Series (AX07/AX08/AX10) works on flat floors too — not just in the bathtub. Many families use them for both bath time and living room fall recovery. For heavier-duty needs (safety belts, aluminum frames, room-to-room wheels), explore our Floor Lift Series.

Visit our YouTube channel for video demos and setup tutorials for every model.

30-Day In-Home Trial — If you're not satisfied within 30 days of delivery, contact us for a full refund. We cover return shipping. The product should be in original condition with all accessories.

1-Year Full Warranty — Covers frame, motor, and electronics against material or manufacturing defects. If confirmed, we'll replace parts, exchange the product, or issue a refund — and VOCICLIFT covers shipping costs for replacements and returns.

Lifetime After-Sales Support — Even after the warranty expires, our team is here to help with troubleshooting, parts, and advice.

Extended Warranty available — We offer Product Protection Insurance that extends coverage beyond the standard period. Contact us with your order number for options.

Received a damaged product? Email support@vociclift.com within 48 hours with your order number, damage description, and photos. We'll arrange a replacement or refund immediately.

Not covered: normal wear and tear, misuse, improper storage, accidents, environmental damage, or commercial use. Warranty is non-transferable.

Email (Fastest): support@vociclift.com — 24-hour response, Mon-Fri
Phone: +1 (833) 879-9376 — 9:00 AM – 5:30 PM PST, Mon-Fri
We respond within hours — not days.

Replacement parts & accessories: — Controllers, chargers, cushions, and more are available for all models. Visit our Accessories page or email us with your model number.

Bulk & institutional orders: We work with care facilities, therapy clinics, home health agencies, and distributors. For bulk pricing, product brochures, or partnership inquiries, email support@vociclift.com — our regional sales team will take care of you.