Privacy policy

VOCICLIFT.COM'S APPROACH TO PRIVACY

• This privacy policy outlines how we collect, use, and share information that identifies you or is associated with you ("personal information"). Information about our customers is an important part of our business, and we are not selling our customers' personal information to others, using their personal information or pictures for advertising without their consent, or collecting their personal information for the primary purpose of collecting it. We share customers' personal information only as described below.
• For the purposes of broadly applicable Online Privacy Protection laws on both the federal and state levels, we are the data controller of the personal information we hold about you.
• You should also be aware that we use cookies to store and access information while providing access to our site. You can find out more about our use of cookies in our cookie policy.

PERSONAL INFORMATION WE HOLD ABOUT YOU

We collect personal information from you when you voluntarily submit information directly to us or our website. This can include information you provide when you register to use the site, create an account, complete a form, enter competitions, correspond with us, purchase products, subscribe to our email lists, or respond to surveys or promotions.

We also collect personal information indirectly from you, such as information about the pages you view on the site, the device you use to connect, or the products you add to your wishlist. We may also collect personal information about you from third parties, such as other users of the site.

We describe the categories of personal information we collect in more detail below:

• Contact details: such as your name, email address, telephone number, and addresses associated with your account.
• Profile information: such as your contact details and any other information you share when creating a profile on our website.
• Comments and opinions: such as comments and opinions you share on third-party services (e.g., review platforms) or when you respond to our surveys, competitions, and promotions.
• Messages to us or between users: messages you send to us, such as emails and written correspondence, or messages to other users using review platforms.
• Payment and transaction information: we keep records of the products and services you purchase from us and the payment method you use for the transaction.
• Your preferences: choices you make, such as notification and messaging preferences or how the site is displayed.
• Information about products you have viewed: we collect information about the products you have viewed on the site or added to your shopping cart.
• Usage information: we collect information about how you use the site, such as the pages and links you access, the time and duration of your visit, the website you came from, and selections you make when using the site.
• Device information: we collect information about the device you use to connect to the site, such as the type of device, operating system, browser, IP address, and Internet service provider.
• Approximate location: we may use your device's IP address to determine an approximate location (e.g., city, state, or country) to ensure content is relevant to your region. We do not collect precise location data without your consent.
• Information provided by other users or organizations: such as invitations to use the site or information shared by other organizations lawfully permitted to do so.
• Fraud prevention information: if fraudulent or criminal activity is suspected, we may receive information from credit reference, fraud, and crime prevention organizations.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• Contact details: to communicate with you about the products we sell, the services we provide, and any queries or concerns you or other users have. We may also send you information about products and services that may interest you, in accordance with your marketing preferences.
• Comments and opinions: to determine products and services that may interest you and enable interactions with other users as permitted by the site's functionality and your preferences.
• Payment and transaction information: to process payments and use transaction history to recommend products and services that may interest you.
• Messages: to respond to queries, issues, or concerns and facilitate interactions with other users.
• Preferences: to provide notifications, messages, and display the site according to your choices.
• Product views: to send reminders and further information about products you have viewed and recommend related products.
• Approximate location: to ensure content is relevant to your region.
• All personal information: to monitor and improve the site, develop new products and services, and display aggregated purchase data.

INFORMATION WE SHARE WITH THIRD PARTIES

We may share your personal information with:

• Group companies: subsidiaries or affiliates holding company, who will use your information in the same way as described in this policy.
• Service providers, partners, and advisors: third parties who provide services, partner with us, or advise us. These parties will only use your information in accordance with our instructions or your permission.
• Purchasers of our business: if our business or assets are sold, personal information may be transferred to the buyer.
• Law enforcement and regulators: if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not disclose identifiable individual information to third parties except as described above. We may share aggregated statistical information, ensuring no individual can be identified.

MARKETING AND ADVERTISING

• Email marketing: we may contact you by email with information about our products and services. You can unsubscribe from any email by clicking the link in our emails or contacting us.
• Advertising: we use advertising partners that may show you ads on our site and other websites based on your interactions with the site. These ads are tailored to your interests but are not designed to reveal your personal identity.
• Cookies: we use cookies and similar technologies for advertising. You can manage cookie settings through your browser or our cookie policy.

STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

• Cookies and local storage: we may store information locally on your device using cookies and other storage methods.
• International transfers: your personal information may be transferred to and stored in countries outside your jurisdiction. We will take steps to ensure your information is treated securely and in accordance with this policy.

ACCESSING YOUR PERSONAL INFORMATION

If you would like to access your personal information, please contact us using the details in the 'Contact us' section below.

LINKS TO THIRD-PARTY SITES

Our site may contain links to third-party websites. We are not responsible for their privacy policies, so please review them before submitting any information.

CHANGES TO THIS POLICY

We may update this policy from time to time. The 'last modified' date at the top of the page will indicate any changes.

NOTICE TO YOU

We will contact you by email or the relevant site login, marketing, or other business-related purposes.

REQUEST TO DELETE YOUR DATA

If you close your account, we will no longer be able to access VOCICLIFT.COM. Your login information and purchase history will also be deleted. Before closing your account, please ensure all orders are completed.

To close your account, email us at support@vociclift.com. You may also be permanently deleted within 48 hours to 30 days if you have recent orders.

COOKIE POLICY